Effective Date: June 2026

Southern Security Federal Credit Union (“Southern Security,” “we,” “our,” or “us”) is committed to protecting your privacy. This Website Privacy & Cookie Policy explains how we collect, use, and protect information when you visit our website.

This policy applies to information collected through our website and online services. It does not replace or modify our Member Privacy Notice, which describes how we collect, use, and share information related to member accounts and financial products.

Information We Collect

When you visit our website, we may collect certain information, including:

• Information you voluntarily provide through contact forms, online applications, email inquiries, and other website forms.
• Your name, email address, phone number, mailing address, or other information you choose to provide.
• Technical information such as your IP address, browser type, device type, operating system, and referring website.
• Information about how you interact with our website, including pages viewed, links clicked, and time spent on the site.
• Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve website functionality, analyze website performance, and support marketing and advertising efforts.

Cookies are small data files stored on your device that help websites recognize users and remember preferences.

You may adjust your browser settings to refuse cookies or notify you when cookies are being used. Please note that disabling cookies may affect certain website features and functionality.

Website Analytics

We use analytics tools, including Google Analytics, to better understand how visitors use our website.

Analytics tools may collect information such as:

• Pages visited
• Time spent on the website
• Traffic sources
• General geographic location
• Device and browser information

This information is used to improve website performance, user experience, and the products and services we provide.

Advertising and Remarketing

Southern Security may use advertising and remarketing services provided by third-party platforms, including Google, Meta (Facebook and Instagram), and other advertising partners.

These technologies may use cookies and similar tools to:

• Measure advertising effectiveness
• Deliver relevant advertisements
• Create audiences for future advertising campaigns
• Improve marketing performance

These third-party providers may collect information about your interactions with our website and other websites.

Online Forms and Applications

Information submitted through website forms, loan applications, account inquiries, event registrations, or other online services may be used to:

• Respond to inquiries
• Process requests
• Provide products and services
• Improve member service and communication

Information submitted through secure application systems may be subject to additional privacy and security protections.

Third-Party Links

Our website may contain links to third-party websites. Southern Security is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect information collected through our website. While no method of electronic transmission or storage can be guaranteed to be completely secure, we take reasonable measures to protect personal information.

Your Privacy Choices

You may:

• Adjust your browser settings to manage cookies.
• Use available advertising platform controls to manage personalized advertising preferences.
• Contact us regarding questions about this policy or the information we collect.
• Contact Us

If you have questions about this Website Privacy & Cookie Policy, please contact:

Southern Security Federal Credit Union
819 Southern Home Road
Collierville, TN 38017

Phone: 1-800-633-4128
Website: www.southernsecurity.org

Changes to This Policy

Southern Security may update this Website Privacy & Cookie Policy from time to time. Any updates will be posted on this page with a revised effective date.