04/01/2021
Due to increased fraud we will no longer be able to accept transactions from Hertz, Thirfty, Dollar Enterprise. For more information please contact our member service team at 901-452-7900 or 800-633-4128.
2/19/2021
Bartlett and Poplar will be open Saturday, February 20th, 2021 from 10am-1pm. We will resume normal business hours at all locations Monday, February 22nd, 2021.
2/18/2021
Due to inclement weather in the area, the following Southern Security Branch will be open Friday, February 19th, 2021 from 10am to 4pm.
Bartlett
8058 US-64
Bartlett, TN 38133
AND
Chickasaw Gardens
3183 Poplar Ave.
Memphis, TN 38111
- Teller transactions will be available in drive thru lanes as well as PTM’s.
- Loan application and account services will be available in the lobby only.
- As a reminder you can access your account via online banking or from your Southern Security mobile app. You can also reach Member Services at 901-452-7900 or by video chat here.
All other locations will be closed on February 19th, 2021. We will continue to monitor the situation and keep all members up to date as the weather progresses. Please continue to check this page for updates before heading to any location.
2/17/2021
Due to inclement weather all locations will be closed Thursday, February 18th, 2021. Member Services and Video Banking will be available. Start video chat here.
2/16/2021
Due to inclement weather in the area, the following Southern Security Branch will be open Wednesday February 17th, 2021 with limited hours of operation.
Bartlett Branch
8058 US-64
Bartlett, TN 38133
10am-4:00pm
- Teller transactions will be available in drive thru lanes only.
- Loan application and account services will be available in the lobby only.
- As a reminder you can access your account via online banking or from your Southern Security mobile app. You can also reach Member Services at 901-452-7900 or by video chat here.
All other locations will be closed on February 17th, 2021. We will continue to monitor the situation and keep all members up to date as the weather progresses.
11/23/2020
All Southern Security locations will be closed November 26th and 27th. Only the Bartlett location will be available for service November 28th from 9am-1pm, the Chickasaw Gardens location will be closed. We will resume normal business hours Monday November 30th.
7/31/2020
- Le Bonheur ATM will be unavailable until August 6th
- Bulkmail & Carrier ATM’s will be unavailable August 4th and 5th
- Collierville ATM will be unavailable for the day of August 4th
- Southaven ATM will be unavailable for August 5th
- Chickasaw ATM will be unavailable August 6th
6/29/2020
Due to COVID-19 pandemic our Le Bonheur location will be closed to members that do not currently work at the hospital.
4//30/2020
Updates on locations and hours.
Collierville
Starting May 6th
Monday-Friday
8:30-5:00
Bartlett
Starting May 6th
Monday-Friday
8:30-5:00
Saturday
Drive thru only 9-1pm
Poplar
Starting May 6th
Monday-Friday
8:30-5:00
Saturday
Drive thru only 9-1pm
Southaven
Starting May 4th
Monday-Friday
8:30-5:00
Grenada
Starting May 4th
Monday-Friday
8:30-4:30
Le Bonheur- OPEN
Monday-Friday
9-4:00pm
Pontotoc
Permanently closed. ATM coming soon!
AutoZone
TBD
4/24/2020
The Le Bonheur Branch located at 50 N. Dunlap will now be open 9-4pm. We look forward to serving you soon!
Our 2019 Annual Meeting will be live broadcast on 4/28/2020 at 9:00am via Facebook Live. Please find our Facebook page here.
4/17/2020
The Summer ATM will temporarily be down on 4/22/2020 for an upgrade. Please find other convenient locations here.
4/15/2020
The Bartlett ATM will temporarily be down today.
4/09/2020
Tips for the upcoming stimulus check
• Verify the account your last tax refund or payment check was sent to or from is active
• Reach out to your financial institution where the check will be sent to ensure funds will be received
• To view more information about the stimulus check please view: https://hubs.ly/H0ppBRt0
4/08/2020
Due to high demand we have increased the limit on ATM cash withdrawals from $450 to $650 during COVID-19. Please take note of our current hours and locations available.
At this time all ATM deposits will still be processed from the Collierville, Poplar and Bartlett ATM’s. We will be happy to assist you at one of our two drive-thru locations located at:
Bartlett
8058 US Highway 64
Bartlett, TN 38133
Monday-Friday 8:30 a.m. to 5:00 p.m.
Saturday 9:00 a.m. to 1:00 p.m.
OR
Poplar Chickasaw Gardens
3183 Poplar Ave
Memphis, TN 38111
Monday-Friday 8:30 a.m. to 5:00 p.m.
Saturday 9:00 a.m. to 1:00 p.m.
All other branch lobbies will be closed unless a prior appointment is scheduled.
3/25/2020
With several of our branch lobbies closed we have compiled a list of frequent member needs and who to call. Thank you for being patient during this difficult time. Find contact list here.
3/20/2020
As we continue to monitor the situation surrounding the COVID-19 the health of our members, employees and the communities we serve is our top priority.
After careful consideration, we have decided to temporarily shift our branches to drive thru and appointment only effective Monday, March 23, 2020. To make an appointment please contact our Member Service Department at 901-452-7900 opt. 4 or by filling out a contact form here. Our goal is to continue to provide exceptional service to all of our members no matter the circumstance.
At this time all ATM deposits will still be processed from the Collierville, Poplar and Bartlett ATM’s. We will be happy to assist you at one of our two drive-thru locations located at:
Bartlett
8058 US Highway 64
Bartlett, TN 38133
Monday-Friday 8:30 a.m. to 5:00 p.m.
Saturday 9:00 a.m. to 1:00 p.m.
OR
Poplar Chickasaw Gardens
3183 Poplar Ave
Memphis, TN 38111
Monday-Friday 8:30 a.m. to 5:00 p.m.
Saturday 9:00 a.m. to 1:00 p.m.
All other branch lobbies will be closed unless a prior appointment is scheduled.
As always we are encouraging all members to utilize our digital tools through online banking found at southernsecurity.org or via our mobile app.
- You can view transactions, check balances, transfer funds, electronically deposit checks and find ATM locations all via your online banking account or app. Remote deposit capture instructions can be found here.
- You can also call MoneyTalk at 901-452-7900 opt. 1 to hear your account balance.
- Should you need cash, you can use any of our ATMs, the cash back feature that many stores offer as part of their checkout process, and of course any ATMs on the shared branch network. ATM locations can be found here.
You may also call our Member Service Department at 901-452-7900 opt. 4 or visit this page for updates.
Thank you for your continued membership to Southern Security!
3/14/2020
Our Le Bonheur Branch located at 50 N. Dunlap St. will be temporarily closed starting 3/16/2020. The ATM located outside of the branch will still be available.
3/13/2020
In light of the fluid nature of the coronavirus COVID-19 we will continue to keep you informed as situations change.
At Southern Security our motto is “All about you” and we stand by that. We understand that there may be situations where you find yourself facing financial hardships and we are here to help, it’s the credit union way. If you are in need of assistance please contact Christine Cartwright at ccartwright@southernsecurity.org or 901-452-7900 ext. 1024 or 1087.
As always, the health, safety and well-being of our members, employees and our communities is of the upmost concern. We will continue to monitor this situation and are here to assist our members as needed.
We are still encouraging all members to utilize our digital tools through online banking or via our mobile app.
- You can also call MoneyTalk at 901-452-7900 opt. 1 to hear your account balance.
- You can view transactions, check balances, transfer funds, electronically deposit checks and find ATM locations all via your online banking account or app.
- Should you need cash, you can use any of our ATMs, the cash back feature that many stores offer as part of their checkout process, and of course any ATMs on the shared branch network. Locations can be found here.
Member Service Group at 901-452-7900 opt. 4.
______________________________________________________________________________________________________________________
3/12/2020
At Southern Security the safety and well-being of our members, employees and the communities we serve is our top priority. We are committed to being responsive to the needs of our members as the coronavirus (COVID-19) situation progresses.
We encourage all members to utilize our digital tools through online banking found here or via our mobile app. If you need assistance accessing your online account please call 901-452-7900 opt. 4 to speak to a member service representative. You can also call MoneyTalk at 901-452-7900 opt. 1 to hear your account balance. From your online banking account, you can view transactions, check balances, transfer funds and find ATM locations. Mobile deposit directions can be found here.
As we continue to monitor the situation please feel free to reach out to our Member Service Group at 901-452-7900 opt. 4 or visit locations for a list of all ATM locations.
For additional information about the COVID-19, please visit the Centers for Disease Control and Prevention at cdc.gov.
Sincerely,
Southern Security
